PROCESSING TIME
All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. Once your order has shipped, you will receive a notification with tracking information to follow your package’s progress.
DUTIES & TAXES
For Australian orders, GST is included in the total cost.
For international orders, please note that the total cost of your order and shipping does not include any taxes or duties that may be imposed by customs authorities upon delivery to your country. It is the responsibility of the customer to be aware of and remit any applicable taxes or duties.
For further information regarding duties and taxes that may be payable prior to the delivery of your parcel, we recommend checking the official website of your local customs authority or contacting them directly, as these requirements vary between countries.
Kindly note that if customs taxes or duties are declined and the parcel is returned to us, we reserve the right to deduct any incurred shipping fees from the amount refunded to the customer.
SHIPPING OPTIONS
We offer free express shipping on orders over $400 AUD for Oceania and Asia, and $600 AUD for Europe and Norh America.
For orders below these amounts, shipping charges will be calculated and displayed at checkout. We offer a range of shipping options, including standard and express delivery, to best suit your needs. Please note that delivery times are estimates and may vary based on location and external factors.
